About Jeffreys & Powell

Established for over 100 years Jeffreys & Powell is a traditional firm of Solicitors  providing high quality legal advice  coupled with excellent client support. 

We offer a comprehensive range of legal services,     

including Commercial and Residential

Conveyancing,  Landlord and Tenant,  Inheritance Tax

Planning, Agriculture including Partnership advice

and Agreements, 

Wills, Trusts  and Probate,  Lasting

 Powers of Attorney, Civil Litigation and Family Law  

including Pre-nuptial Agreements 

We were licensed as an Alternative Business Structure in May 2013



 

We were established in 1901 and were initially based in Castle Street. The firm moved to Lion Street in the 1950s. Our client base is largely agricultural, but certainly not exclusively so. We aim to provide a wide range of legal services to meet the needs of all of our clients. We reluctantly took the decision some years ago, and as a result of changes to the structure of public funding, not to undertake any legal aid work, nor do we deal with criminal cases. We are committed to providing a high standard of service in all private client work. We are a two partner firm and acquired our licence as an Alternative Business Structure in May 2013. The Partners are Sian Morris and Chris Morris. We are currently working towards the Conveyancing Quality Standard, and   the Wills Quality Standard. We have three solicitors in addition to the partners, as well as five support staff.

Our Brecon Office is open 9.00am to 5.00pm Monday to Friday. We are more than happy to visit you at home (distance permitting) or to arrange appointments out of office hours and on Saturdays. 

Our residential conveyancing costs are set out in the Residential Property page, and our Probate costs are set out in

the Probate, Wills & Trusts page. Our hourly charging rate is currently £175.00 per hour, exclusive of VAT.


Our Equality and Diversity data is available for inspection at Reception here in the office.


 

 

 OUR TEAM:


  SIAN MORRIS

Sian was born and educated in Brecon. She attended Aberystwyth University where she attained her Law Degree  in 1978, and after attending Law School in Chester, completed her Articles with Jeffreys & Powell in 1981. 

Following a break to raise her family, Sian returned to the legal profession in 1987, and  to Jeffreys & Powell in 1990. She has almost forty years of experience in Probate, Wills and Trusts, as well as Inheritance Tax advice, Lasting Powers of  Attorney, and general private client matters.  

In her spare time, she enjoys gardening, walking the dog, and doing sudoku puzzles.   

Areas of expertise:

Wills, Trusts and Probate

Inheritance Tax planning

Tax

email address: sian.morris@jeffreysandpowell.co.uk


 

CHRIS MORRIS

Chris was also born in Brecon, and was educated in Brecon, Derby and Swansea.

He started working for Jeffreys & Powell in 2010 as cashier and became a non- fee earning Partner and Practice Manager in 2013. In his spare time he enjoys reading, playing guitar, and watching football.

email address: chris.morris@jeffreysandpowell.co.uk

 

JAMES ANDERSON

James was born and brought up in Middle England, and qualified initially as an agricultural engineer. Subsequently switching to the Law, he attended the University of Wales, Swansea, where he attained his Law Degree, and qualified as a solicitor in 2004.  

James completed his training contract with Coventry City Council, during which time his interest in agricultural law and the law relating to Commons grew. Later, he moved to a firm of solicitors in Swansea, where his property litigation skills came to the fore. 

He joined Jeffreys & Powell in 2006,  and has since dealt with all aspects of Commercial, Agricultural and Landlord & Tenant matters, and has particular knowledge of Inheritance Tax planning. He is head of our Residential Conveyancing Department, and has more than sixteen years of experience in both contentious and private client matters. 

In his spare time, James enjoys mountain biking in the hills between Brecon and Swansea, and previously also enjoyed mountain-climbing all over the UK.

Areas of expertise:

Commercial coveyancing

Residential conveyancing

Commercial and residential landlord and tenant 

Agricultural matters

Wills, Probate and Inheritance Tax planning

Partnership matters  


email address: james.anderson@jeffreysandpowell.co.uk


 

FIONA LYON

Fiona attended the University of Wales, Cardiff, attaining her Honours Degree in Law in 1990, before attending at the College of Law Guildford to complete her Law Society Finals.

Fiona's training contract was completed at Druces & Attlee in the City of London, but on qualification in 1993, she moved to practise in Lincolnshire. Since then, Fiona's legal career has taken her to South London, Birmingham,  Lincolnshire and Wiltshire, before she returned to practise in Wales.

Fiona is a member of Resolution, having previously been a longstanding member of that organisation's predecessor, the Solicitors' Family Law Association. Fiona has over twenty five years experience in all  aspects of Residential Conveyancing, Family Law, Lasting Powers of Attorney, Wills & Probate, and Commercial matters.

In her spare time, Fiona enjoys walking with her family, good food, good coffee, and a good book.

Areas of expertise:

Family  law

Residential Conveyancing

Lasting Powers of Attorney

Civil Litigation

Property disputes

Partnership matters

Wills & Probate


email address: Fiona.lyon@jeffreysandpowell.co.uk


  

LAURA THOMAS

Laura has recently joined our team, and her details are currently being updated.

Areas of expertise:

Residential conveyancing


email address: Laura.Thomas@jeffreysandpowell.co.uk



We are committed to making every effort to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure below. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.

You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving a final response to your complaint

and

  • No more than six years from the date of act/omission; or
  • No more than three years from when you should reasonably have known there was cause for complaint.

If you would like more information about the Legal Ombudsman, please contact them.

Contact details

Visit: www.legalombudsman.org.uk

Call: 0300 555 0333 between 9am to 5pm.

Email: enquiries@legalombudsman.org.uk

Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ





    

JEFFREYS & POWELL


COMPLAINTS RESOLUTION PROCEDURE

Our Complaints Policy

We are committed to providing a high quality legal service to our clients.  When something goes wrong, we need you to tell us about it.  This will help us to maintain and improve our standards.

Our Complaints Procedure

If you have a complaint, please contact the member of staff dealing with your matter.  If this does not resolve the problem, or you feel it would not be appropriate, please contact Sian Morris or Christopher Morris, the Partners of this firm.  You can write to Mrs Morris or Mr Morris at Jeffreys & Powell,  4 Lion Street, Brecon LD3 7AU, telephone on 01874 622106 or email at sian.morris@jeffreysandpowellco.uk or chris.morris@jeffreysandpowell.co.uk.


 What Will Happen Next?

We will send you a letter or email acknowledging your complaint.  We may need to ask for more details of your complaint.  We will confirm the name of the person dealing with your complaint.  You can expect to receive our letter or email – enclosing a copy of this procedure – within 3 days of us receiving your complaint.

We will record your complaint in our central register of complaints and open a file for your complaint.

We will then start to investigate your complaint.  This may involve one or more of the following steps:

  • we will ask the member of staff who acted for you to provide his/her observations on your complaint within 5 days
  • we will need to consider the reply and, where appropriate, the information in your complaint file and your case file.  We may ask the member of staff dealing with your matter for more information.  This will take no more than 3 days from receiving their comments on your complaint and the relevant file.
  • We will invite you to meet with Mrs Morris/Mr Morris to discuss and, hopefully, resolve your complaint.  We will do this within 14 days of the letter acknowledging your complaint.
  • Within 3 days of meeting with you, we will write to you to confirm what took place at the meeting and any actions/solutions we have agreed with you.
  • If you do not wish to attend at a meeting, we will send you a detailed written response to your complaint within 21 days of the letter acknowledging your complaint.  
  • At this stage, if you are still not satisfied, you can write to us again and request that we review our decision.  This will happen in one of the following ways:
  • Mrs Morris/Mr Morris will review their own decision within 5 days
  • we will arrange for someone in the firm who has not been involved in your complaint to review it.

We will let you know the result of the review within 14 days of receiving your request for a review.  At this time, we will write to you confirming our final position on your complaint and explaining our reasons.  We will also give you the name and address of the Legal Ombudsman.  If you are still not satisfied, you can contact them about your complaint at:

Legal Ombudsman

PO Box 6806

Wolverhampton

WV1 9WJ

Any complaint to the Legal Ombudsman must usually be made within 6 months of the date of our final written response on your complaint.  For further information, you should contact the Legal Ombudsman at the above address or on 0300 555 0333 or at enquiries@legalombudsman.org.uk.

If we have to change any of the timescales above, we will let you know and explain why.


 


 





                                                                                                                 













 
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